Why is it that Ebay is stating it is not an "auction" when, in it's Search option you can select "All Items", "Buy It Now", and... "AUCTION"!?!
I have sent numerous emails to Ebay regarding Shill Bidding, Excessive Shipping, etc.. only to have the generic "We'll look into it, but because of 'Privacy policies in place' we can't tell you anything else..." To me it sounds like "Hey, got your email, and because we don't care enough to look into it, we'll make you think we are by sending you this email. But, by saying we "can't contact you because of privacy issues", we don't have to look into anything because you'll just assume we're doing something about it because you won't get any updates on what's going on..."
And Ebay wonders why I refuse to sell on their site..

Tazandra, Independence, Mo

I personally lost a lot of money and time when Mary Kay Co used the Vero Ebay system to take down auctions of Mary Kay products I had listed. I wasn't a dealer and should have been allowed to sell the huge lots of items I bought from a dealer going out of business. At the same time there were over 7000 auctions of other Mary Kay items up for sale that never got taken down. I fought them and won and was able to relist my items but it took money and time that it shouldn't have. Ebay needs to spend less time counting their money and more time taking care of sellers.

C Green, Houston, MO

While I agree with the concept of the (court) decision, I fear the final outcome may be a my heavy-handed and lopsided use of the VeRo program. It has been proven in the past that copyright/patent holders will use the VeRo program to block the sales of legitimate items which be in competition with them. I don't pretend to have the answer but a balance must be found.
That being said, it is obvious that eBay will gladly look the other way in order to get more listing and final value fees. They have proven that in their total failure to enforce their excessive shipping costs policy. I agree that they have only themselves to blame.

Gary, NW, USA/Montana

About time, I would be mad too.

Liza, SR,

Finally somebody's holding eBay to their word. Hopefully it'll stick.

BenPanced, St. Paul, Minnesota, US,

Good for you JKR. You go girl!!

Lucy, Cleveland , USA/ Ohio

If Ebay is not an auction site, as it claims, they why does Google, it's partner on the internet, list it as such.

Ebay seems to be more interested in trying to maintain an image as a safe place to "trade". It is failing miserably by taking the "head in the sand" attitude. It will not admit, among other things wrong, that every day there are hundreds of hijacked accounts, listing 1000s of fake listings each and every day. They have been given the tools to help stop this activity, but refuse to use these tools. Instead they rely on Ebay members that voluntarily spend hours finding and reporting the fake listings. Using, by the way, the same tools that were offered to their Trusr & Safety Department.

Rick Ryder, Charlestown,

eBay has always had a list of what one can not sell on their site, and they have demonstrated the ability to vet nearly every auction for compliance with that list. Their repeated refusal to respond to notification of unlawful activities seems arrogant because the process to correct that is already in place and operating rather well. Now they are operating under the threat of externally imposed penalties and they have only themselves to blame.

Wilson, Largo, USA/Florida

Ebay is a mess. They seem to remove items of legitimate sellers while the fakesters and fraudsters seems to get away scot-free.

The latest problems have seen Ebay trying to grapple with this hacker who calls themselves 'Vladuz', and it seems 'Vladuz' has managed to access Ebay's database.

Tim, London, UK